Berwick, Ferntree Gully, and Chirnside Park stores are back open to the public from 8:30am to 5pm, Monday to Friday.

Terms & Conditions

Conditions of Use

Thank-you for visiting Black2Blonde Hair & Beauty Supplies. We want your shopping experience to be an enjoyable and positive one. By accessing our web site, you consent and agree to all of the following terms and conditions. Pease take a moment to review the Conditions of Use listed below.

Privacy Policy

The Black2Blonde brand is owned and operated by Pataki corp Pty Ltd ABN:19149342807 controlling the interests of the website Black2Blonde and Black2Blonde stores.

Black2Blonde may change this privacy policy by updating this page. We recommend you frequently check this page to view the most current Black2Blonde privacy policy.

General Privacy Information
Black2Blonde takes reasonable processes to protect your personal information once it is in our possession, however we cannot guarantee the security of any information you transmit to us before it reaches us, and this is done so at your own risk.

Remember, you are solely responsible for maintaining the secrecy of your sign in ID, password, account information and personal information.

Publicly disclosing information whether it be personal or not, on any public website interactive service such as blogs, reviews and item recommendations can be collected, claimed and/or used to send unsolicited messages by other parties not under the control of Black2Blonde.

Pricing

We reserve the right to change any price at which we offer our products or services and to correct any errors in pricing contained on our web site. While we fully honour all of our commitments, Black2Blonde Hair & Beauty Supplies shall have no liability for any such changes and/or errors and we are not bound to fulfil orders at outdated or erroneous prices. All our prices are in AUD and inclusive of GST.

Shipping

We ship our items either using Australia Post or if in Melbourne Metro a courier. Please allow 3-7 days for delivery with Australia Post.

INTERNATIONAL ORDERS:
Please contact us before purchase to get a price for International shipping. All International orders require a shipping quote before purchase.

Faulty Goods

If you think there is a fault with an item that you have received, please contact us immediately for a replacement or refund.  If you have received a product that is not working satisfactorily on first use, please contact us.

Returns

We will happily accept returns of unused and unopened products provided the original order confirmation is presented within 7 days of purchase.

Please note that a no refund, exchange or return policy applies to sale items, hair extensions, nail supplies, hair brushes, false eyelashes or for change of mind.

Please ensure you contact us before returning any items to obtain a return authorisation.

For any returns, we recommend you use a postal service that insures you for the value of the goods you are returning (Registered Post or Parcel with tracking ID). You are responsible for the costs of returning goods to us. Any goods returned are your responsibility until they reach Black2Blonde. It is your obligation to pack returned products satisfactorily to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error or damaged.

Your Account and Registration

You are responsible for your password, account access and for all actions that occur under your account and password. Any impersonations (i.e. false e-mail addresses or authority) will constitute a breach of these Conditions of Use and your trade account may be restricted.

All goods remain the property of Black2Blonde Hair & Beauty Supplies until payment has been received in full.

Website License and Admission

A limited license granted by Black2Blonde Hair & Beauty Supplies allows for restricted access to our web site for personal use. Therefore, without explicitly written consent from us, modifications or downloading of content from our web site is forbidden. Page caching is accepted. This restricted license does not include any collection or use of product descriptions, listings, or prices; any derivative use of our store, magazines or other content; any commercial use or resale of our store, magazine or other content. Restricted, non-exclusive and rescindable rights to create a link to our homepage are granted as long as the link does not portray Black2Blonde Hair & Beauty Supplies or any of our products in a derogatory, false or objectionable manner. You may not use our logo or product pictures as links without written consent. Any unauthorized use of our web site nullifies the permission or limited license granted by us.

Transfer of Risk and Title

Once we deliver your purchase to the shipping company, the risk of loss and title of your purchase (responsibility) transfers to the shipping company.

Content

We hope to quickly correct any textual, graphical or factual errors in our website content. No matter what the error is—from a misspelled word, missing or incorrectly matched photograph, broken hyperlink—please Contact Us, and we will fix it ASAP. We are 100% committed to you and the accuracy of our website; however, we do not guarantee that the product descriptions on our website or other content are current, reliable, complete or accurate.

Stock

Whilst we always try to stock ample levels of all items we do sometimes become out of stock of some products. In this case you will be emailed and informed of the expected delay. The general delay is usually only 3 – 5 days.

SSL

On checkout we use 2048 bit SSL encryption, for Credit Card processing we also use PCI compliance and SecurePay as the payment gateway.

Further Questions

If you have any questions about the Black2Blonde privacy and returns policy, or terms and conditions, or are not satisfied with the way in which we handle your enquiry or complaint, or if you believe that your privacy has been breached by Black2Blonde please don’t hesitate to contact us at:

Black2Blonde@gmail.com